Overview:
The POS system will be accessible globally in every country where the app is launched and in each store operating within those countries. It will be centrally managed by the main admin through the main dashboard, providing full visibility and control over all sales transactions across all stores.
From the main dashboard, the admin will be able to filter and analyze sales by country, region, or individual store, and generate detailed reports covering performance metrics, transaction summaries, and sales insights. The system will also allow tracking of inventory levels and monitoring of staff performance across all locations.
Each local store will have its own POS dashboard, enabling store managers to handle day-to-day operations, manage products and inventory, apply store-specific rules, and oversee their team’s activities according to the store’s operational requirements.
From the main dashboard, the admin will be able to filter and analyze sales by country, region, or individual store, and generate detailed reports covering performance metrics, transaction summaries, and sales insights. The system will also allow tracking of inventory levels and monitoring of staff performance across all locations.
Each local store will have its own POS dashboard, enabling store managers to handle day-to-day operations, manage products and inventory, apply store-specific rules, and oversee their team’s activities according to the store’s operational requirements.
A. CORE FEATURES
1
Sales Orders System
Create and manage customer orders with complete control. Add multiple items and quantities in a single order, search for products by name or barcode, and edit orders before finalizing. Choose between quick approval or detailed review mode, and accept payments via cash.
Key Benefits
- Fast order creation and processing
- Flexible payment options
- Easy order modifications
- Barcode scanning support
2
Inventory Management
Track all your products in real-time with complete visibility. Monitor stock levels instantly, organize products by batches with expiry dates, and receive automatic alerts when stock runs low. Set minimum stock levels to prevent stockouts and track losses efficiently.
Key Benefits
- Real-time stock visibility
- Prevent stockouts with alerts
- Batch tracking by expiry date
- Reduce waste and losses
B. ITEM & PRODUCT FEATURES
3
Barcode System
Each product gets a unique barcode for quick identification and fast checkout. No more manual entry of product details. Simply scan and complete the transaction instantly.
Key Benefits
- Fast checkout process
- Reduced manual errors
- Easy product identification
- Improved efficiency
4
Batch Management
Track products by batch with different expiry dates. For example, manage 10 Pepsi cans where 7 expire in December 2025 and 3 expire in March 2026. Select the correct batch when selling to reduce expired items by using them first.
Key Benefits
- Track expiry dates accurately
- Reduce waste and losses
- FIFO inventory management
- Better compliance tracking
5
Package Deals
Create special offers like "Buy 2 Pepsi + 1 Biscuit for $3". Promote products through attractive bundles and increase sales with strategic pricing combinations.
Key Benefits
- Increase average transaction value
- Move slow-moving inventory
- Attract more customers
- Easy bundle management
6
Promotional Offers
Set temporary discounts on specific items and run seasonal promotions. Attract more customers with special deals and boost sales during peak seasons.
Key Benefits
- Flexible discount management
- Time-based promotions
- Attract price-conscious customers
- Boost seasonal sales
7
Controlled Items
Flag certain items that cashiers cannot sell through POS, set minimum quantities for POS sales, and prevent overselling of limited stock items.
Key Benefits
- Prevent unauthorized sales
- Control limited inventory
- Set minimum purchase quantities
- Maintain stock integrity
C. CASHIER SYSTEM
8
Cashier Accounts
Each cashier gets their own personalized login account with access based on their assigned role. Track who made each transaction for accountability and security.
Key Benefits
- Individual accountability
- Role-based access control
- Transaction tracking
- Enhanced security
9
Cashier Drawer System
Each cashier has a personal drawer account where all collected money is logged automatically. Perform end-of-day reconciliation to prevent theft and track discrepancies.
Key Benefits
- Accurate money tracking
- Prevent theft and fraud
- Daily reconciliation reports
- Identify discrepancies quickly
10
Working Hours
Set specific working hours for each cashier to control when they can log in. The system auto-logs them out when their shifts end for security and compliance.
Key Benefits
- Enforce shift schedules
- Automatic logout on shift end
- Prevent unauthorized access
- Improve time management
11
Session Tracking
Log when cashiers login and logout, and monitor active sessions in real-time for better workforce management.
Key Benefits
- Monitor work duration
- Real-time session visibility
- Improve scheduling
12
Remote Logout
Admin can force logout any cashier remotely. Useful in emergencies or when suspicious activity is detected, while maintaining security and control.
Key Benefits
- Emergency security control
- Prevent unauthorized access
- Quick response to incidents
- Centralized management
13
Performance Reports
View how much each cashier sells, track their productivity metrics, and generate performance evaluations for better staff management and incentives.
Key Benefits
- Measure cashier productivity
- Identify top performers
- Data-driven evaluations
- Performance incentives
- Track most selling charts
D. PAYMENT & FINANCE
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Multi-Currency Support
Accept payments in different currencies, ideal for tourist areas or multi-national stores. The system converts currencies automatically based on current exchange rates.
Key Benefits
- Expand customer base
- Automatic currency conversion
- Ideal for tourist locations
- Accurate financial reporting
15
Exchange Rate Management
Set and update exchange rates easily. The system automatically converts currencies based on your configured rates for accurate financial reporting.
Key Benefits
- Manual rate control
- Automatic conversions
- Accurate accounting
- Easy rate updates
16
Discounts
Apply discounts on specific items using percentage or fixed amount options. Promote sales and attract customers with flexible discount management.
Key Benefits
- Flexible discount types
- Item-level control
- Boost customer acquisition
- Easy management
17
Cash Rounding
Round amounts to the nearest applicable value. For example, if the total is $512.30, the cashier can collect $510. This minimizes cash handling issues.
E. USER ROLES & ACCESS
Role-Based Permission System: Complete access control with granular permissions for each role, ensuring security and proper workflow management.
18
Admin Role
Key Benefits
- Full access to all features
- User management and permissions
- System configuration
- Audit log access
19
Finance Role
Key Benefits
- Access to reports and analytics
- Financial dashboard view
- Payment reconciliation
- Export financial data
20
Store Manager Role
Key Benefits
- Inventory management
- Order management
- Staff scheduling
- Daily reports access
- Stock level monitoring
21
Cashier Role
Key Benefits
- POS operations only
- Sales order creation
- Payment processing
- Personal performance view
- Limited dashboard access
F. RETURN & REFUND
22
Return Process
Key Benefits
- Partial return capability
- Full return capability
- Return reason tracking
- Return approval workflow
- Return condition assessment
23
Stock Replenishment
Key Benefits
- Automatic stock restoration from returns
- Batch-wise stock update
- Stock adjustment validation
- Inventory reconciliation
24
Refund Processing
Key Benefits
- Automatic refund calculation
- Refund status tracking
- Refund receipt generation
25
Return Logs & Reports
Key Benefits
- Complete return history tracking
- Return reason analysis
- Return rate by product
- Return financial impact reporting
G. Super Admin
Main Dashboard updates: All the below updates are related to the main Nazzela dashboard, which provides full access to all features and regions within the app. We’ve planned to include POS management in the main dashboard to manage stores and their associated users.
26
Create New POS Profile
Create unique POS profile for each store
Set up dedicated POS profiles with complete store configuration
- Set profile name and store details
- Select region and location
- Configure currency and language
- Set up opening hours
27
Edit Existing POS Profiles
Modify store information and settings
Update and maintain POS profile configurations
- Modify store information
- Update currency and language settings
- Change working hours
- Edit store location and address
28
Delete POS Profiles
Remove inactive or closed stores, delete associated data, and clean up system records
29
View All POS Profiles
List all active and inactive profiles with filtering by region, status, or date
30
Store Analytics
Monitor store performance metrics
Analyze and compare store performance across your network
- View performance metrics per store
- Compare sales across stores
- Track growth and trends
- Identify top-performing stores
31
Inventory Analytics
Comprehensive inventory insights
Monitor and optimize your inventory across all locations
- View stock levels across all stores
- Identify low stock items
- Track inventory turnover
- Monitor stock movements
32
User Analytics
Monitor user activity and performance
Track and analyze staff performance metrics
- View login activity
- Track user performance
- Monitor feature usage
- Identify active users
H. Reports & Analytics
33
Sales Reports
Daily Sales Reports
View sales for all stores, filter by date/region/store, compare daily performance
Weekly Sales Reports
Weekly overview, compare week-to-week performance, identify busy periods
Monthly Sales Reports
Monthly revenue breakdown, track growth, compare performance across months
Yearly Sales Reports
Annual overview, track yearly growth, compare year-to-year performance
34
Performance Analysis
Sales by Region
Compare sales across regions, identify top performers, monitor growth, allocate resources
Sales by Store
Compare per-store sales, identify best/worst performers, monitor efficiency